[maninder]

I Just had my truck go into a deep sleep while sitting in my garage for 4 days. I don't know who to catch so-called ford assistance (from APP) for a jump start.
Anyone else experienced any BATTERY issues, pl share what you did to get it resolved (except Jump start), like got a new battery etc (which battery)

 

[Jeep Shadow]

I had mine go dead after sitting for about a week. I put my battery charger on it and it showed that the battery was just barely over 4 volts. It took a couple hours for the battery to charge up enough to start (I had it on a slow charge). When I did get it started I had no power steering and gave a warning "steering assist fault service required". I brought it in to the dealer (hard to steer) and they were very helpful. They told me there is a TSB for the battery drain but said it took a complete computer reflash that would take a couple hours. They sent me home with a nice 21' Explorer ST. Then the next day they said they were having issues with the update on the Ford Pass and had to work with the Ford engineers to get it figured out. It took 2 more days for them to get it figured out with their mechanics and the Ford engineers learning what to do with my truck. I asked them to test the battery and they said it tested as good. I haven't had the issue since and I have had it sit for a week one other time since.

 

[SuperDuty]

I haven't experienced any issues so far. @Jeep Shadow was the solution the computer reflash? or did they do something else to your truck?

@maninder have you gotten your F-150 looked at yet?

 

[FHD]

@Jeep Shadow can you share the details of that TSB here?

I Just had my truck go into a deep sleep while sitting in my garage for 4 days. I don't know who to catch so-called ford assistance (from APP) for a jump start.
Anyone else experienced any BATTERY issues, pl share what you did to get it resolved (except Jump start), like got a new battery etc (which battery)

Welcome @maninder.

What year and trim F-150 do you own?

Did you contact your dealer about it yet?
A good first step is to get your battery tested by them to see what its health is like and if it needs to be replaced (I think this is likely).

 

[Jeep Shadow]

I haven't experienced any issues so far. @Jeep Shadow was the solution the computer reflash? or did they do something else to your truck?

@maninder have you gotten your F-150 looked at yet?

I honestly don't know what all that they did. I got my truck - 21' XLT Sport supercab - early March and had it less than a month when I got the dead battery. It had cranked over a little slow a couple times before that.

My only other issue is that the Ford Pass doesn't always communicate with the truck. It seems to work more often after they reflashed it, but still hasn't worked a couple times for me.

 

[Jeep Shadow]

@Jeep Shadow can you share the details of that TSB here?



I looked at the paperwork and it doesn't show a TSB#. It says "Ran Oasis and found a SSM 49530. Performed the TSB and verified the vehicle had power assist back."

The TSB that I mentioned is on the line talking about the steering assist. So now I am not sure if the reflash had to do with the steering or the charging.?

 

[SuperDuty]

I honestly don't know what all that they did. I got my truck - 21' XLT Sport supercab - early March and had it less than a month when I got the dead battery. It had cranked over a little slow a couple times before that.

My only other issue is that the Ford Pass doesn't always communicate with the truck. It seems to work more often after they reflashed it, but still hasn't worked a couple times for me.

Yeah it can really temperamental at times, it's really weird.