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2021 F-150 XLT
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Can anyone share how I can file a service request or complaint direct with Ford?
[/QUOTE
I've worked with Elana Ford on a complaint, and she was great. Here is the contact info:
'
Primary Contact
Jim Azzouz
Director, Customer Experience
1 American Road
Dearborn, MI 48126
[email protected]

Secondary Contact
Elena Ford
Chief Customer Experience Officer
1 American Road
Dearborn, MI 48126
[email protected]

Frederiek Toney
Vice President Global Ford Customer Service Division
1 American Road
Dearborn, MI 48126
[email protected]

Chief Executive
Jim Farley
President and CEO
1 American Road
Dearborn, MI 48126
(313) 322-3000
[email protected]
 
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